At Harmony, we run a large commercial laundry equipment support team - with ten directly employed engineers. This enables us to support all our clients' equipment, whether or not we have supplied it, with full confidence.
We work closely with our clients to ensure that every item of laundry equipment provides optimum performance throughout its life, maximising return on their investment.
What we offer;
- Warranty support on behalf of equipment manufacturers
- Support for installations, from single items to purpose built laundry centres.
- Emergency callouts - immediate and efficient response for repairs to all makes of equipment
- Tailored service contracts for preventative maintenance work and ongoing support for all commercial makes including:
- Washing Machines
- Tumble Dryers
- Hydro Extractors
- Finishing Equipment
- Gas and electrical equipment
- Sophisticated IT backup
Our state-of-the-art ITsystem enables us to have efficient control of all our support services and offer prompt and efficient response to callouts. Our clients can also communicate with us by email or through a personalised web portal which allows them to see the condition of their machines and monitor any work in progress.